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Job Offer: Client Services Worker:Ministry of Social Development and Poverty Reduction

Job description:

Submitted by Hr1 on Mon, 2019-04-15 19:10

Contract Type:  Full Time

Industry:  Government

expertise:  practice working in professional office and high volume client service environment
working in social services environment/client services environment within banking/financial sector
providing financial and administrative support
call centre environment with proven leadership abilities practice / financial institution practice / think critically/superior interpersonal/listening/conflict management/comunication expertise

BC Public Service

Ministry of Social Development and Poverty Reduction

Multiple Locations

Client Services Worker

Are you a service-oriented team player with administrative expertise?

income $42,059.60- $47,440.52 annually

Please note this is an continuing posting without ascheduled close date.The posting close date will be added to the posting one month prior to theposting close date.Applications will be reviewed on a monthly basis at the end of every month.

This posting is to establish a pre-qualified pool of candidates (applicant inventory) who will be eligible to apply on full-time, permanent part-time, and temporary positions in earnings Assistance officesin multiple locations.

Client Service Workers (CSWs) play a valuable function in the Service Delivery Division's service to British Columbians seeking earnings and discapability assistance. Working closely with other CSWs and Employment adjunct Workers, CSW's provide important administrative support, working comfortably in numerous computer programs to complete a wide variety of tasks in a diverse and busy client service environment. Client Service Workers may serve clients in person, over the phone, or by other virtual means. The Service Delivery Division team is large and represented all over the Province, yet close knit. You will build close relationships with coworkers located physically in your office, and in other communities, by using online meeting tools and other technology. The CSW function is challenging and busy, so being a supportive team player and maintaining a positive team culture is critical.

Qualifications for this function include:

• Secondary school graduation or equivalent and practice working in a professional office and a high volume client service environment.

Preference may be given to candidates who have practice with the following:

• Significant practice delivering a high standard of client service in a high volume, fast paced, rapidly changing environment (in-person, via virtual technologies or over the telephone; recent practice is preferred.

• Integrated Case Management System (ICM)

• Records management systems (ARCs/ORCs, TRIM, CRMS, MIS)

• Working in a social services environment (i.e. health care, children & family, legal services, discapability associations, etc.)

• Working in a client services environment within the banking/financial sector.

• Providing financial and administrative support.

• practice and/or training in conflict management

To lgain more, including how to apply online, please visit:

City:  Multiple Locations

Employer Company:  Ministry of Social Development and Poverty Reduction

Province:  British Columbia, BC


Job Category: Health Services [ View All Health Services Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Multiple Locations Other
Address: Multiple Locations
Company Type Employer
Post Date: 04/15/2019 / Viewed 1 times
Contact Information
Company: Ministry of Social Development and Poverty Reduction

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