Welcome!! Register or Login

    Job details

Offer: Service Delivery Specialist - City of Richmond:

Job description:

Service Delivery Specialist


The City of Richmond is a diverse and dynamic community in pursuit of our vision
to be the most appealing, livable and well-managed community in Canada.

People l Excellence l leadership abilities l Team l Innovation
Imagine a career with the City of Richmond, a dynamic environment for growth and continuous improvement, fostered by our collective strengths and creativity. We are a vibrant, diverse cosmopolitan city, supported by a strong economy and recognized as leaders in innovation and service delivery excellence. The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset – our people . This is a great opportunity to join our team and shape our community.

Service Delivery Specialist
Temporary Full-Time (2 positions)

Listing ID: 2020034 and 2020035
Approximately 3 Months
$31.00 - $36.49 per hour
The City of Richmond is currently looking to hire 2 Temporary Full-Time Service Delivery Specialist to join our IT Customer Service Delivery team. This technical position is responsible for the provisioning and support of City computer hardware and software assets by analyzing requirements, resolving incidents and supporting the IT Service Desk.
We are seeking for someone that has:
   » Good expertise of fundamental operations of significant desktop software and corporate applications;
   » Good expertise of networking and systems administration;
   » Good expertise and practice with Windows computer hardware and operating systems;
   » Working expertise of mobile device operating systems (iOs, Android, Blackberry);
   » Proficiency with current technologies used in an enterprise desktop environment;
   » practice using a modern IT Service Management tool;
   » Excellent oral and written communication expertise;
   » Strong technical troubleshooting expertise (both remotely and onsite);
   » Demonstrated application of prosperous conflict management and resolution expertise;
   » capability to work independently, but seek direction on unusual issues to IT management as needed;
   » capability to visualize solutions mentally and communicate resolution professionally to non-technical staff;
   » capability to build strong working relationships with various stakeholders;
   » capability to create, maintain, and foster a positive customer support practice;
   » capability to multi-task and have a high degree of flexibility to adapt to changing priorities;
   » capability to remain calm under pressure and meet tight deadlines;
   » capability to prosperously pass a Police Information Check.

Position General Requirements:
Graduation from Grade 12, plus completion of one-year of post-secondary education in courses related to information technology, supplemented by at least one year of practice in a similar technical support and helpdesk operation position. An equivalent combination of education and practice will be considered. practice in a municipal government setting is considered an asset.

If you think this is a good fit for you, we invite you to apply today!
The City of Richmond uses an applicant tracking system for candidates wishing to view and apply for available career opportunities. For further details regarding this specific career opportunity, please visit our website at candidates will be required to upload a current CV and provide any supporting documentation significant to the position (Word format). The closing date for Listing ID: 2020.034 and 2020035 – Service Delivery Specialist is 11:59pm, on February 4, 2020. The City of Richmond is an inclusive employer committed to employment equity objectives and invites applications from all qualified individuals. We thank all candidates in advance for their interest; however, only those under consideration will be contacted. If you are unprosperous, please accept our appreciation for your interest. No telephone inquiries please.

Job location: Richmond, BC
Region: Lower Mainland
Professional Category(s): Information Technology
Published: January 28, 2020, 3:13 pm
Expires: July 4, 2020, 11:59 pm

.back-to-top { position: fixed; bottom: 2em; right: 0px; text-decoration: none; color: #000000; background-color: rgba(235, 235, 235, 0.80); font-size: 12px; padding: 1em; display: none; }


Job Category: Health Services [ View All Health Services Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Northwest Territories
Company Type Employer
Post Date: 01/29/2020 / Viewed 22 times
Contact Information

Apply Online