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Job Opportunity: Retail Store Manager :

Job description:

Retail Store Manager

September 28 2021 Industries Retail , Wholesale
Categories Retail, Store Operations - Management
Kamloops, BC

Department: Store Operations
Reports to: Regional Manager
Employment Status: Full-time

Must be available to work a flexible schedule that includes early mornings, days and evenings, Monday through Sunday.
Position Summary:

Work with District Manager and store team to ensure compliance with:
    Customer service standards,Operating policies and procedures, and Applicable provincial and federal legislation.
    Work together with the District Managers and Store Staff to lead the store in the achievement of:
    Operating efficiencies,Revenue goals,Profitcapability, and Customer satisfaction.
    Responsible for sourcing, hiring, training and development of, their Store Team.
Essential tasks & Responsibilities:

Communication

    Communications are to be professional, timely, thorough and proactive whenever possible.
    All communications are to be delivered with consistency to all store team.
    All customer communications are to be friendly and productive encouraging repeat business, customer satisfaction and increased sales.
People Management
    Ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans.
    Formally recognize strong performers within the assigned region.
    Manage store team in compliance with operational, legislative and Human Resources operating policies and procedures.
Problem Solving
    Work with store staff to resolve issues proactively and/or as they arise and report unresolved issues to the District Manager for support.
Accountcapability
Ensure the store team performs their job to Company standards and are held accountable for non-compliance.
Job Knowledge
    Know our customer by interacting with the customer on the sales floor and observing shopping behaviors, and associate/customer practice.
    Understand and administer operational and HR policies and procedures and ensure compliance with them, consistently between all store team members.
    Understand and effectively apply operational requirements and reports to assist in the everyday operation of the store.
    Have a good knowledge of our business, our competitors and how we can leverage our current assets in the surrounding market to ensure long term success.
Quality
    Set high expectations for excellent customer service and hold the store team members accountable to the measurable results.
    Ensure stores are "closing to open" and that all over the day, clear and defined associate floor plans and management occurs to maintain visual/merchandising standards, coupled with an outstanding customer engagement culture.
    Work with the store team members to ensure that the store merchandising environment is a point of differentiation aimed at getting a customer excited about the uniqueness of the offering, the possibilities that may exist, bringing product to life, inspiring a recipe of need, leading to a WOW marketing benefit.
Push For Results
    Drive business success through the effective use of internal reports, retail results assessments, and the development, implementation and monitoring of SMART Goals (action plans) directly geared towards team member expertise development, profitcapability, sales growth and customer satisfaction
Teamwork
    Work with District Manager in the development of retail sales goals and action plans that are directly tied into measurable results and timely and consistent execution.
    Work with District Managers to manage labour and vacation scheduling to budgeted models, both in hours and with the FT/PT ratio.
    Work with the District Manager to ensure your store has the required staff necessary to run the store prosperously in the short and long term
Knowledge, Competencies & expertise:
    3-5 years' practice supervising and/or leading people
    3-5 years' practice working in a retail environment (Food Retail practice is an asset)
    3-5 years' practice servicing and resolving customer concernsknowledge of business management fundamentals
    Post-secondary certificate in business or related field an asset
    Must be able to lift 50lbs ore more as required by the business
    Must have both POS and cash handling expereince
How to Apply :

If you meet these requirements and seek a challenging, hands on retail management position, please forward your cover letter and resume using sunject line "SM623".

No telephone calls please. No agency calls please.
Thank you for your interest. Only candidates who will be interviewed will be contacted.
Bulk Barn Foods Limited is an equal opportunity employer that values diversity in the workplace. In conformity with the AODA accommodation is available, if requested.

Skills:

Job Category: Health Services [ View All Health Services Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: British Columbia
Company Type Employer
Post Date: 09/28/2021 / Viewed 20 times
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