Job Opportunity: Credit Dispute Specialist:
Credit Dispute Specialist
OverviewHudson Valley Credit Union is currently recruiting for the position of Credit Dispute Specialist. Primary Function: responsible for researching and resolving all member disputes relating to credit reporting received from the credit bureaus, service events or in writing.
Responsibilities» Serve as the primary contact for member inquiries regarding credit report disputes received through the E-Oscar on-line system, service events or in writing.
» Investigate credit-report disputes for accuracy and compliance with the Fair Credit Reporting Act. Resolve and update member credit reporting as necessary.
» Monitor and ensure the monthly reporting to the credit bureau is in compliance with the FACT Act and any and all regulatory requirements. Interact with credit reporting agencies and other vendors as applicable to ensure accurate credit reporting.
» Make independent decisions for appropriate action to be taken within regulatory and procedural guidelines. Initiate system corrections with the appropriate department via service request and follow up on these corrections to ensure accurate reporting in subsequent months.
» Responsible for the accurate and rapid maintenance on all systems related to credit disputes which include but are not limited to, E-Oscar, Vantiv, Akcelerant, OnBase, Synapsys and Servicing Director. Perform all functions in conformity with applicable laws and regulations, including but not limited to the Fair Credit Reporting Act.
» Cross train in other Collection and Lending Compliance functions and perform them as required.
» Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained expertise. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional tasks and special projects as assigned.
» Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
» Responsible for regular and predictable attendance including punctuality.
Qualifications» High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
» Associate's Degree preferred
» Minimum 2 Years accounting, collection and/or lending loan servicing, or related practice practice required
If you are interested in a compensateing career in financial services, HVCU is looking to hire motivated, high-performers to work for a socially-conscious company with an award-winning benefits package. Consistently named one of the Best Companies to work for in New York, Hudson Valley Credit Union is a community chartered financial institution serving members in 12 counties along the Hudson River from the Lower Hudson River Valley north to the Capital Region.
We offer care for our employee family and are deeply rooted within our local communities. With our co-workers' support, valued benefits, continuous training, professional development and growth, we are motivated, high performers who excel and grow here every day. We are passionate about improving our member's financial well-being and thrive on delivering exceptional member service. Come join us in our mission to create prosperous futures for members, employees, and communities, one relationship at a time.
As an employee, you will be eligible for
» Medical, Dental, and Vision coverage
» 401(k) with employer match and non-elective employer contribution
» Paid time off (PTO) and paid holidays
» Flexible Spending Account (medical & dependent care)
» Life Insurance
» Short-Term and Long-Term Discapability Insurance
» Employee Assistance Program
» Wellness Activity Reimbursements
» Educational Assistance Program
» Professional Development Programs
» Discounted Loan Rates & Fees
Hudson Valley Credit Union is proud to be a CEO Gold Standard Designation award winning tobacco-free workplace.
All candidates are subject to a pre-employment background check including bondcapability, credit report and past employment references. All checks must be favorable for an applicant to be considered for employment.
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, discapability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.